What information should I prepare before making an enquiry?
It is helpful to have details about the devices involved (type, operating system), the incident or reason for investigation, and what specific data or outcomes are being sought. If legal deadlines or court requirements apply, let us know during your initial enquiry.
Can you recover permanently deleted data from all devices?
Data recovery success depends on device type, usage, overwriting, and physical condition. We use advanced forensic tools, but complete recovery is not guaranteed in every case. We’ll assess your situation and explain likely outcomes during the consultation phase.
Is your process confidential and can your reports be used in court?
Yes. We uphold strict confidentiality for all client matters and follow best practices for evidence handling. Our reports are prepared with legal use in mind and can be provided to attorneys or investigators involved in your case.
What devices and data types do you work with?
We handle desktop computers, laptops, servers, smartphones, tablets, hard drives, USB drives, and memory cards running Windows, macOS, Linux, iOS, and Android. Data types include emails, documents, multimedia, call records, messages, and more.
How long does a typical investigation or recovery take?
Timelines vary by case complexity, device condition, and workload. After assessment, we’ll provide an estimated timeframe. If urgent legal deadlines exist, please let us know at the outset so we can discuss possible rush options.